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Frequently Asked Questions

How do I restore my Pro subscription on a new iPhone?

Open KnockLab, navigate to the Settings tab, and tap Restore Purchases. As long as you are signed into the same Apple ID used during the original purchase, your Pro access will immediately reactivate.

Why does KnockLab require microphone permission?

KnockLab requires microphone access so you can practice your sales pitches out loud. Voice recognition transcribes your words in real time on your device to trigger authentic homeowner pushback. We do not store or share your raw audio files.

How does the Pre-Shift Warmup drill work?

During onboarding (or in your Settings profile), you set your typical turf start time. KnockLab schedules a local reminder 20 minutes prior to run a rapid 2-minute drill against Travis or Dolores. This warms up your vocal cords and objection reflexes before your first real knock.

Can I drill objections specific to my sales industry?

Yes! KnockLab supports Solar, Roofing, Pest Control, Home Security, Fiber Internet, and custom D2D offers. You can paste real objections heard in the field directly into the 10-Second Arena to generate custom comebacks.

How do I cancel my subscription or request a refund?

All billing and subscriptions are managed securely by Apple. To cancel, go to your iPhone's Settings → [Your Name] → Subscriptions → KnockLab → Cancel Subscription. For refund inquiries, visit reportaproblem.apple.com.

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